Return Policy

Canadian Craft Crate products can be returned if all parts are untouched and are in the same condition as shipped. Once materials are altered ocombined then kits cannot be returned/refunded unless there is an as-shipped defect with the materials.

In case of an error, please email us at hello@canadiancraftcrate.ca with pictures and description of the issue.

If there is a defect in the materials, we will ask you to ship them back (we will cover the cost and send a shipping label) and we will issue the refund/replacement after inspection of the shipped back kit.